Re: CD One 5th Edition Installation

elsie.leung · ‎02-10-2003

Appreciate any help on this.

After installing CD One 5th Edition to my WIN2K SP2 server,

errors found in error_log like this :

[Mon Feb 10 13:24:46 2003] [error] [client 10.237.132.49] client denied by

server configuration: c:/program files/cscopx/www/classpath/com/cisco

/nm/cmf/desktop/csmsgscrollerappletbeaninfo.class

[Mon Feb 10 13:24:46 2003] [error] access to

/CSCOnm/classpath/com/cisco/nm/cmf/desktop/CsMsgScrollerApplet$COMClassObject.class failed for sew08668.fg.rbc.com, reason:

WARNING: Session Validation returns false

[Mon Feb 10 13:24:46 2003] [error] access to

/CSCOnm/classpath/com/cisco/nm/cmf/desktop/CsMsgScrollerApplet$COM

ClassObject.class failed for sew08668.fg.rbc.com, reason: false

[Mon Feb 10 13:24:46 2003] [error] access to

/CSCOnm/classpath/com/cisco/nm/cmf/desktop/CsMsgScrollerApplet$COM

ClassObject.class failed for sew08668.fg.rbc.com, reason:

AllowDeny: Denying uri because sessionid is not valid! :

[Mon Feb 10 13:24:46 2003] [error] [client 10.237.132.49] client denied by

server configuration: c:/program files/cscopx/www/classpath/com/

cisco/nm/cmf/desktop/csmsgscrollerapplet$comclassobject.class

rmushtaq · ‎02-10-2003

Are you able to login to CW2K without any problems?

elsie.leung · ‎02-10-2003

Yes I can. I am told to ignore this errors and move on. I did but couldn't add device after RME 3.4 was installed.

There are all pop-up reported by diskWatcher, avloader and all others that

" The application failed to initialize properly (0xc0000022). Click on OK to terminate the application "

Any clue ?

rmushtaq · ‎02-10-2003

Did you install this as local Administrator to the CW2K server or as Admin eq/Domain?

elsie.leung · ‎02-10-2003

Used the local Administrator.

rmushtaq · ‎02-10-2003

Any error messages in the install.log file?

elsie.leung · ‎02-10-2003

From CD One install log:

Files\CSCOpx\www\classpath\dsu\data\local\logs" /T /G Administrators:F casusers:F

Executing command:

/x /c "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\_ISTMP12.DIR\_ISTMP0.DIR\LSAW.cmd" > C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\_ISTMP12.DIR\_ISTMP0.DIR\filePerm.txt 2> C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\_ISTMP12.DIR\_ISTMP0.DIR\filePermEr.txt

-----File Permissions Errors Protocol

----- File Permissions Errors Protocol is empty

INFO: addURLs.txt is not present; hence no need add to allow_files.conf

INFO: addSetEnvIf.txt is not present; hence no need to define SetEnvIf rules to cmf-app.conf

MAIN: CleanUpInstall START at 13:12:02

No suites to import data from RME

Info: cmf postinstall skipped

Executing FINAL hooks

Installation completed, user was prompted to reboot

From RME install log:

echo y|C:\WINNT\System32\cacls.exe "C:\Program Files\CSCOpx\files" /T /G Administrators:F casusers:F

Executing command:

/x /c "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\_ISTMP13.DIR\_ISTMP0.DIR\LSAW.cmd" > C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\_ISTMP13.DIR\_ISTMP0.DIR\filePerm.txt 2> C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\_ISTMP13.DIR\_ISTMP0.DIR\filePermEr.txt

-----File Permissions Errors Protocol

----- File Permissions Errors Protocol is empty

MAIN: CleanUpInstall START at 14:03:52

No suites to import data from RME

Info: cmf postinstall skipped

Executing FINAL hooks

Starting Daemon Manager

MAIN: Installation complete at 14:04:01

Thanks.

rmushtaq · ‎02-10-2003

Contact TAC then.

t.s.tang · ‎02-14-2003

Which version of JRE (Java) are you using on the workstation client? I found out that only version 1.3.1 (not 1.3.1_01 or anything else) is the ONLY one that works and is supported.

elsie.leung · ‎02-14-2003

Only Jave 1.3.1 runs on our client workstation. Thanks.