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Community Member

Cisco 1601 routers failure

I have Cisco 1601 routers at my branch offices and cisco 2611 and 2610 at the head office. Each branch office is connected to the head office via 64k point to point data line. My problem is that, at my branch office, routers always fail mostly 4 at a time. The medicine is that i tell poeple at the branch offices just to reboot the routers. I always notice this when I telnet my head office router and check the serial interfaces using the show interface command and on the failed router the interface which they use to connect to the head office are reported as line protocol down. What could be causing this problem?What are the possible solutions?

Cisco Employee

Re: Cisco 1601 routers failure

All 4 routers go down at once? Do they go to the same service provider? Do you have errors on a sh int ser.?

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