Cisco 2811 crashinfo

msdx99011 · ‎10-17-2013

I have a cisco 2811 router.It is crash so many times.When system restart have as follows：

Traceback=

$0 : 00000000, AT : 00000000, v0 : 00000000, v1 : 00000000

a0 : 00000000, a1 : 00000000, a2 : 00000000, a3 : 00000000

t0 : 00000000, t1 : 00000000, t2 : 00000000, t3 : 00000000

t4 : 00000000, t5 : 00000000, t6 : 00000000, t7 : 00000000

s0 : 00000000, s1 : 00000000, s2 : 00000000, s3 : 00000000

s4 : 00000000, s5 : 00000000, s6 : 00000000, s7 : 00000000

t8 : 00000000, t9 : 00000000, k0 : 00000000, k1 : 00000000

gp : 00000000, sp : 00000000, s8 : 00000000, ra : 00000000

EPC : 00000000, ErrorEPC : 00000000, SREG : 00000000

MDLO : 00000000, MDHI : 00000000, BadVaddr : 00000000

DATA_START : 0x42F46DF0

Cause 00000000 (Code 0x0): Interrupt exception

File flash:crashinfo_20131015-110223 open failed (-1): No more root directory entries available

No warm reboot Storage

*** System received a System Error ***

signal= 0x16, code= 0x0, context= 0x458a3298

PC = 0x40081b6c, Cause = 0x20, Status Reg = 0x34008002Traceback=
$0 : 00000000, AT : 00000000, v0 : 00000000, v1 : 00000000
a0 : 00000000, a1 : 00000000, a2 : 00000000, a3 : 00000000
t0 : 00000000, t1 : 00000000, t2 : 00000000, t3 : 00000000
t4 : 00000000, t5 : 00000000, t6 : 00000000, t7 : 00000000
s0 : 00000000, s1 : 00000000, s2 : 00000000, s3 : 00000000
s4 : 00000000, s5 : 00000000, s6 : 00000000, s7 : 00000000
t8 : 00000000, t9 : 00000000, k0 : 00000000, k1 : 00000000
gp : 00000000, sp : 00000000, s8 : 00000000, ra : 00000000
EPC : 00000000, ErrorEPC : 00000000, SREG : 00000000
MDLO : 00000000, MDHI : 00000000, BadVaddr : 00000000
DATA_START : 0x42F46DF0
Cause 00000000 (Code 0x0): Interrupt exception

File flash:crashinfo_20131015-110223 open failed (-1): No more root directory entries available
File flash:crashinfo_20131015-110223 open failed (-1): No more root directory entries available
File flash:crashinfo_20131015-110223 open failed (-1): No more root directory entries available
No warm reboot Storage
*** System received a System Error ***
signal= 0x16, code= 0x0, context= 0x458a3298
PC = 0x40081b6c, Cause = 0x20, Status Reg = 0x34008002

This router is contain HWIC-2T and NM-8A/S.I search about crashinfo,it's CRC errors and must replaced RAM to troubleshooting.

But I finally replaced NM-8A/S to troubleshooting.

How to determine where the failure from the log？

Sandeep Choudhary · ‎10-19-2013

Hi Kevin,

I think your router is experiencing a crash-boot-loop.

Try this:

1. Remove all the network modules and HWIC cards;

2. Eject the Compact Flash card;

3. Using a media reader, delete some of the crashinfo files

4. Insert the Compact Flash card back to the router;

5. Power up the router.

Regards

msdx99011 · ‎10-20-2013

But I troubleshoot this is to replace NM-8/AS finally.

I want to know how to directly judgments from these log damaged are NM-8/S malfunction

Sandeep Choudhary · ‎10-20-2013

HI Kevin,

Did u have full crashinfo logs ?

If you then please paste it , then only I can tell u the exact error.

Regards