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Cisco 3640 RAS server

Hello ,

We have Cisco 3640 RAS server (IOS 12.0) on our Network for Dial in connections from home users . It has got own user database (no RADIUS & TACACS ) and we do create user accounts on 3640 itself . It has one FE port which connects to local LAN and 16 line Async card (Internal modem module) and we have one hunting number for all these 16 lines. The problem is it doesn't allow more than 5 concurrent users means if there are five users connected and when sixth user tries to connect , it rings continously , doesn't get connected .The telephone lines are ok. What could be the problem?

Thanks.

Raju

Email: Raju@hadeed.com.sa

1 REPLY
Bronze

Re: Cisco 3640 RAS server

Hard to say. What would be interesting to see for this 6th user:

debug modem

debug isdn q931

debug modem csm

debug ppp neg (may not produce any output, though)

Also, the config and version.

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