cisco 6509 error

[amar_5664]

Experts,

One of my data centre switches is logging below errors

May 22 15:49:15.121: %CONST_DIAG-SP-4-ERROR_COUNTER_WARNING: Module 1 Error coun

ter exceeds threshold, system operation continue.

May 22 15:49:15.121: %CONST_DIAG-SP-4-ERROR_COUNTER_DATA: ID:49 IN:0 PO:255 RE:2

31 RM:4 DV:7 EG:2 CF:10 TF:15324

May 22 15:49:15.121: %CONST_DIAG-SP-4-ERROR_COUNTER_WARNING: Module 1 Error coun
ter exceeds threshold, system operation continue.
May 22 15:49:15.121: %CONST_DIAG-SP-4-ERROR_COUNTER_DATA: ID:49 IN:0 PO:255 RE:2
31 RM:4 DV:7 EG:2 CF:10 TF:15324

any idea on what could be the cause...

[Leo Laohoo]

Troubleshooting Hardware and Common Issues on Catalyst 6500/6000 Series Switches Running Cisco IOS System Software

The error message %CONST_DIAG-SP-4-ERROR_COUNTER_WARNING: Module 1 Error counter exceeds threshold appears on the console of the Catalyst 6500. This issue can have two causes:

A poor connection to the backplane (bent connector pin or poor electrical connection), or

This can be related to the first indication of a failing module.

In order to resolve this, set the diagnostic boot up level to "complete", and then firmly reseat module 4 in the chassis. This catches any latent hardware failure and also resolves any backplane connection issues.

[amar_5664]

Thanks for your input leo

[Leo Laohoo]

Hey Amar,

If you don't have any more questions can I ask if you can mark this thread as "Answered"?