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Cisco 831 CRWS (web utility) not loading

Greetings. I just unwrapped my new Cisco 831 router, and everything worked out of the box (my post in this newsgroup is proof). However, when I attempt to access the CRWS web setup utility, I get a "Please wait while we check router version, IOS version, ..." and a blue progress bar infinitely fills up and re-starts-- it never allows me to get past this point and actually access the utility. My only guess is that I'm using Firefox v1.5 and this browser isn't supported-- but this would surprise me. Has anyone had this happen to them before, and does anyone have any possible solutions? Thanks in advance!

1 REPLY
Purple

Re: Cisco 831 CRWS (web utility) not loading

Hi

The system requirements for CRWS are:

* PC using the Microsoft Windows 95, Windows 98, Windows Me, Windows 2000, or Windows NT operating system.

* Netscape 4.5 or better

* IE 4.0 or better

* Java enabled on the Web browser

* Pentium II, 166 MHz or higher

* 800 by 600 screen resolution with 256 or more colors

It seems that Firefox isn't explicitly supported. Pls try IE or Netscape and see how you go.

Hope that helps - pls rate the post if it does.

Regards,

Paresh,

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