Cisco CDA error

[todda]

I am attempting to add a Domain to our Cisco CDA appliance. I have made all of the modifications recommended on the install to the Domain Controllers, but it will not communicate. I am getting the following error in the log:

org.jinterop.winreg.smb.JIWinRegStub.winreg_OpenHKCR(JIWinRegStub.java:134) org.jinterop.dcom.core.JIComServer.initialise(JIComServer.java:509) org.jinterop.dcom.core.JIComServer.<init>(JIComServer.java:445) com.cisco.cda.rt.adobserver.adobserver.jinteropUtil.getWmiLocator(jinteropUtil.java:42) com.cisco.cda.rt.adobserver.adobserver.EventsThread.QueryWMIProperty(EventsThread.java:81) com.cisco.cda.rt.adobserver.adobserver.EventsThread.getNetBIOS(EventsThread.java:169) com.cisco.cda.rt.adobserver.adobserver.EventsThread.extractDCData(EventsThread.java:201) com.cisco.cda.rt.adobserver.adobserver.EventsThread.run(EventsThread.java:605)

dc-hostname

UKDC01.mydomain.co.uk/#.#.#.#

dc-name

UKDC01

exception-cause

jcifs.smb.SmbException: A duplicate name exists on the network.

wmi-class

Win32_NTDomain

exception-message

Message not found for errorCode: 0xC00000BD

wmi-property

DomainName

dc-username

cdauser

[Tom Foucha]

Did you restart after the registry modifications? I've found that necessary in certain cases. 

[todda]

Thank you for the reply Tommy.

I have rebooted the Domain controllers on this Domain after making the registry permission changes. I have reason to believe that there is a problem with NetBIOS resolution on this Domain involving one of the Domain controllers. I am focusing on that as a possible source of the "Duplicate name" that is causing the issue.

[todda]

This issue has been confirmed as a stale NetBIOS entry for one of the Domain controllers in the relevant domain. Once we corrected this, the CDA was able to communicate correctly with the DC's.