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Webcast-Catalyst9k
New Member

CiscoWorks 2000 IOS updates

I keep getting errors when I try to update certin 6509 devices on my network.

Following is the error from the distribute Images

command.

Critical Error

Internal Error: Image family type not

defined for given device information.

Probable Cause: The chassis type and card

information are not correct.

Internal error in the system.

Recommended Action: Contact your technical

support representative for assistance.

5 REPLIES
Blue

Re: CiscoWorks 2000 IOS updates

Which application?. RME?. If so, version?

New Member

Re: CiscoWorks 2000 IOS updates

RME 3.3

Blue

Re: CiscoWorks 2000 IOS updates

This is a known issue in RME 3.3 (CSCdu64853), fixed in the latest IDU for RME 3.3 which you can get from: http://www.cisco.com/cgi-bin/tablebuild.pl/cw2000-rme

New Member

Re: CiscoWorks 2000 IOS updates

Thanks for your help. Is there a central repository for known issues with Cisco Works 2000 that I can reference?

Blue

Re: CiscoWorks 2000 IOS updates

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