Two questions -
What Sup is in question?
Are you using this SFP( part number GLC-ZX-SM=) ?
This SFP seems to be supported by Sup IV and SuP V.
http://www.cisco.com/en/US/products/hw/switches/ps4324/products_data_sheets_list.html
Also check this link. The highlight being
"Cisco 1000BASE-ZX GBIC can reach up to 62 miles (100 km) by using dispersion shifted SMF or low-attenuation SMF; the distance depends on fiber quality, number of splices, and connectors."
http://www.cisco.com/en/US/products/hw/modules/ps872/products_data_sheet09186a008014cb5e.html
HTH
PS: please remember to rate posts!
Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus