CRWS hangs up

[admin_2]

I can't go with the configuration of the Cisco 831 using the CRWS with IE 6.0. I can open the first page of the configuration, by choosing the language, and after that the IE hangs up and stops responding. I can ping on both directions, from PC to router and from router to PC. Please, do you have any advice?

[Georg Pauwen]

Hello,

do you have JAVA enabled in your browser ? Check if in your Internet Explorer, in the File menu, the "work offline" option is unchecked.

Also, check these documents:

Cisco Router Web Setup 3.2 Troubleshooting Guide

http://www.cisco.com/en/US/partner/products/sw/netmgtsw/ps2076/prod_troubleshooting_guide09186a008010c33a.html

Cisco Router Web Setup 3.3 Troubleshooting Guide

http://www.cisco.com/en/US/partner/products/sw/netmgtsw/ps2076/prod_troubleshooting_guide09186a0080132c3c.html

Regards,

Georg

[jkittle99]

Same problem here. I ended up switching to SDM instead of CRWS. I never could get it working (at all) past the first page.