Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

CRWS hangs up

I can't go with the configuration of the Cisco 831 using the CRWS with IE 6.0. I can open the first page of the configuration, by choosing the language, and after that the IE hangs up and stops responding. I can ping on both directions, from PC to router and from router to PC. Please, do you have any advice?

2 REPLIES
VIP Purple

Re: CRWS hangs up

Hello,

do you have JAVA enabled in your browser ? Check if in your Internet Explorer, in the File menu, the "work offline" option is unchecked.

Also, check these documents:

Cisco Router Web Setup 3.2 Troubleshooting Guide

http://www.cisco.com/en/US/partner/products/sw/netmgtsw/ps2076/prod_troubleshooting_guide09186a008010c33a.html

Cisco Router Web Setup 3.3 Troubleshooting Guide

http://www.cisco.com/en/US/partner/products/sw/netmgtsw/ps2076/prod_troubleshooting_guide09186a0080132c3c.html

Regards,

Georg

New Member

Re: CRWS hangs up

Same problem here. I ended up switching to SDM instead of CRWS. I never could get it working (at all) past the first page.

143
Views
0
Helpful
2
Replies