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CW2000 Usertracking incomplete

On a Catalyst5513 we have about 60 ports configured into

particular VLAN (VLAN-ID: 110) and users can work well.

But the Usertracking Application in Cisco Works 2000

does not record any user/host in that VLAN.

Hosts belonging to other VLANs on this switch as well as

host belonging to VLAN 110 on other switches are fully

discovered.

My questions are: What went wrong and how to fix this

behavior?

1 REPLY
Anonymous
N/A

Re: CW2000 Usertracking incomplete

Excellent troubleshooting document here..

Will help you locate the problem point..

http://www.cisco.com/warp/public/477/Campus/ani.shtml#usertracker

What image version are you running on the switch?

Hope it helps..

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