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Dial-in problems

d-findlay
Level 1
Level 1

We have a cisco 2621router with an internal 8-port modem.

When we dial-in and gain access to the network we are not able to send a print Job or browse the network.

What can I do to correct this problem?

Regards,

Dean Findlay

CDJ

2 Replies 2

tepatel
Cisco Employee
Cisco Employee

Pl. try to ping across first to see the ip connectivity..If you can't ping then we need to troubleshoot/debug the dialin connection for ppp related issues..like

debug ppp authentication

debug ppp nego

Here is the link which discuss config of "network browsing over IP"

http://www.cisco.com/warp/public/473/Netbios.html

Also

http://www.cisco.com/warp/public/701/50.html

We do have connectivity, we are able to browse the internet, we have vpn connection to a remote site which host an application that we use and we are able to use this application when we dial-in.

We are able to ping.

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