you should be able to login into your account and have access to the software versions that you are going to install. for more information since you have a smartnet please contact cisco TAC so they can help you with the process of the downgrade and upgrade. hope this helps!
Downloading and Burning the Recovery ISO Image to DVD
In an emergency situation, such as corrupted software, downgrade to an older release, or restoring a problematic appliance, perform the following steps to download and burn the desired recovery ISO image to DVD.
Step 1 The recovery ISO is available through Cisco TAC. Contact Cisco TAC to obtain the recovery ISO image file.
Hi everyone, I would like to thank you in advance for any help you can provide a newcomer like myself!
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