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Downloading SMTP e-mails for Exchange 5.5

I have a problem with our Cisco 801 Router. We have recently just installed the Cisco router to replace a GT70 model. Since installing the router our e-mail server, using Exchange 5.5 has been unable to download smtp e-mails from our ISP. The e-mail server is also acting as the companies proxy server and is set-up as the gateway to the router.

Is there a specific setting I need to set on the Cisco Router to allow Exchange 5.5 to be able to download smtp mail. There is no problem sending e-mail through the router only receiving.

Thanks for any help

Chris

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New Member

Re: Downloading SMTP e-mails for Exchange 5.5

Check your access lists to make sure nothing is being denied. You might be blocking ident protocol or something. Can you telnet to the ISP mail server on port 25 and get the mail banner? Maybe the old routers arp entry is still present in the servers arp table. Have you tried a reboot?

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