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drop calls continously

lofsfaith
Level 1
Level 1

I have a AS5300 with the IOS 12.0(7)T2 and my modem firmware is 2.7.3.0. My question is when I and several people dial in we get disconnected continously. Is this a setting that needs to be adjusted. If so could someone please advise. Thanks

1 Reply 1

makchitale
Level 6
Level 6

At what stage do these calls drop? During trainup or during the PPP phase or after a few minutes after connecting?

We need to see the outputs such as modem call record terse / show modem log x/y / sh modem op x/y to determine the disconnect cause.

Is the controller clean, show controller t1?

http://www.cisco.com/en/US/tech/tk801/tk36/technologies_tech_note09186a0080094ebd.shtml

Has this problem started offlate or was always there?

Thanks, Mak.