DROPACCT error message

[nkhwaja]

*Feb 28 19:03:15: %AAAA-3-DROPACCT: accounting record dropped: system-start

I am getting the above error message with router 1604 (6MB flash 4MB ram) and IOS 12.0.23 and 12.0.26. Tool 'Error message decoder' does not find this as a valid message.

For this reason I can not upgrade to release 12.0.x unless I upgrade RAM or flash.

I get the same error message even with 11.3(11c) although requirement for it is 2MB RAM and 4MB flash.

Any ideas ??

[thisisshanky]

Hi,

I think there is nothing to worry about a bug or upgrading the IOS image.

This error means, that the router tried to send an accounting record to the tacacs or radius server, but it failed. Check if there are any connectivity issues between the router and server. Also check if the AAA server is operationa as well as its configurations for accounting are proper.

[nkhwaja]

I need the aacounting records. Is it a bug in IOS ?? Any help ?

[kthanuva]

Hi ,

I think this is the problem with the communication with NAS.

%AAAA-3-DROPACCT: accounting record dropped: [chars]-[chars] [chars] [chars]

Explanation An attempt to send an accounting record to a server has failed.

Recommended Action Check that the server (TACACS+ or RADIUS) is operational. Next, check that the network access server (NAS) is configured properly. Finally, check that the NAS can communicate with the server.

Regards

Kiruba

[nkhwaja]

Its not NAS config since this error comes up only in certain IOS-router combinations. For others it works fine.