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New Member

Eigrp Dual Error Message

I find the error message : "%DUAL-3-INTERNAL: IP-EIGRP 1: Internal Error

-Traceback= 60AA6ADC 60AA6C64 60AA76D8 60AA777C 60A9CB78 60A9CBE8 60A9CDF4 60A9CEFC 60A9EEC0 60A9EF68 60A9FE5C 609E4698" in the log of a Cisco7200 router. The Error Interpreter says this is a generic software or hardware error. I would like to know that could be the cause of this error message and that actions should I take in order to stop it.


Re: Eigrp Dual Error Message

This is a software error, most likely a defect. If you can open a tac case, they can decode the error message for you, and track down the defect for it. If not, post a show version here, and I can do it.


New Member

Re: Eigrp Dual Error Message

Thank you for your reply.

The router is working, but a new Dual-Eigrp Internal Error message is generated each minute. Do you think a relaod is enough in order to stop this error notification?

The sh version:

Cisco Internetwork Operating System Software

IOS (tm) 7200 Software (C7200-IS-M), Version 12.2(10b), RELEASE SOFTWARE (fc1)

Copyright (c) 1986-2002 by cisco Systems, Inc.

Compiled Fri 12-Jul-02 06:50 by pwade

Image text-base: 0x60008940, data-base: 0x612B2000

ROM: System Bootstrap, Version 12.2(1r) [dchih 1r], RELEASE SOFTWARE (fc1)

BOOTLDR: 7200 Software (C7200-BOOT-M), Version 12.0(13)S, EARLY DEPLOYMENT RELEA


ulisse uptime is 7 weeks, 5 days, 23 hours, 42 minutes

System returned to ROM by power-on

System restarted at 14:53:54 MEST Wed Jul 9 2003

System image file is "sup-slot0:/c7200-is-mz.122-10b.bin"

cisco 7204VXR (NPE225) processor (revision A) with 114688K/16384K bytes of memor


Processor board ID 26800588

R527x CPU at 262Mhz, Implementation 40, Rev 10.0, 2048KB L2 Cache

4 slot VXR midplane, Version 2.6

Last reset from power-on

Channelized E1, Version 1.0.

Bridging software.

X.25 software, Version 3.0.0.

Primary Rate ISDN software, Version 1.1.

2 FastEthernet/IEEE 802.3 interface(s)

124 Serial network interface(s)

8 Channelized E1/PRI port(s)

125K bytes of non-volatile configuration memory.

46976K bytes of ATA PCMCIA card at slot 0 (Sector size 512 bytes).

4096K bytes of Flash internal SIMM (Sector size 256K).

Configuration register is 0x2102


Re: Eigrp Dual Error Message

It looks like it could be CSCdy74505 or CSCdw40036, but I'm not certain about it at the moment. I'm checking with a coder at the moment.



Re: Eigrp Dual Error Message

CSCdv89555 is where this fix was committed. If you have problems finding out where this is committed, etc., let me know.


New Member

Re: Eigrp Dual Error Message

I can not find bug ID CSCdv89555 in Cisco Bug Toolkit. Could you please let me know which IOS rel. fix it.



Re: Eigrp Dual Error Message

It should be in 12.2(15T).


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