Error message since IOS upgrade on 6509E

[raghavendrasomiyani]

I am seeing the below syslog messages since I upgraded 6509E switch to s2t54-ipservicesk9-mz.SPA.151-2.SY4a.bin.

 Two switches in VSS with dual sup on each switch. Any idea what could be the reason?

Feb  8 13:47:34: SW1-6_STBY: IPC: Message w/ invalid port_info MSG: ptr: 0x141BD6A0, flags: 0x4100, retries: -1, seq: 0x1FDDB, refcount: 1, rpc_result = 0x0, data_buffer = 0x13ED5C5C, header = 0x417F8608, data = 0x417F8628  || HDR: src: 0x306000B, dst: 0x10000, index: 0, seq: 64987, sz: 1436, type: 38963, flags: 0x1618, ext_flags: 0x0, hi: 0x9BA15E, lo: 0x59C2444  || DATA: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Feb  8 13:47:34: SW1-6_STBY: IPC: Message w/ invalid port_info MSG: ptr: 0x141BEE5C, flags: 0x4100, retries: -1, seq: 0x1FDDC, refcount: 1, rpc_result = 0x0, data_buffer = 0x13EEA084, header = 0x418A6A08, data = 0x418A6A28  || HDR: src: 0x306000B, dst: 0x10000, index: 0, seq: 64988, sz: 1436, type: 38963, flags: 0x1618, ext_flags: 0x0, hi: 0x9BA15E, lo: 0xB382444  || DATA: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Feb  8 13:47:34: SW1-6_STBY: IPC: Message w/ invalid port_info MSG: ptr: 0x141BE83C, flags: 0x4100, retries: -1, seq: 0x1FDDD, refcount: 1, rpc_result = 0x0, data_buffer = 0x13D55158, header = 0x40B0BC08, data = 0x40B0BC28  || HDR: src: 0x306000B, dst: 0x10000, index: 0, seq: 64989, sz: 1436, type: 38963, flags: 0x1618, ext_flags: 0x0, hi: 0x9BA15E, lo: 0x10D42444  || DATA: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
 

[Leo Laohoo]

This sounds like an IOS bug.  You may need to use this thread and create a TAC Case so TAC can decipher the error message.

[raghavendrasomiyani]

Engaged Cisco TAC on this. Re-seating the module fixed the issue.

[b.lang]

same errormessages seen an Quad-VSS C6807/Sup2T/Version15.1(2)SY4a!! Reseating, new slot and VSS-switchover does not resolve the issue!!

No solution from TAC :(

[rosaho]

This discussion has been reposted from Additional Communities to the Other Network Infrastructure Subjects community.

[realshiro]

Hi raghavendrasomiyani,

           Finally how about the solution for this case ?

[raghavendrasomiyani · Accepted solution]

It was a firmware bug and We had to upgrade the code which resolved the issue.

-Raghav