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Errors in Traffic Director

p.guerra
Level 1
Level 1

Hi! I have a problem with traffic director. When i try to launch the Data Capture, a Dr. Watson for Windows NT window appears and said:

An application error has occurred

and an application error log is being generated

txdcap.exe

Exception: access violation (0xc0000005),

Address 0x00454ad2.

Can someone explain to me what this mean and how can i resolve it?

Thanks.

Pedro Guerra from Portugal.

4 Replies 4

sun816
Level 1
Level 1

are there more detial messages in system logs of NT?

Hi.

I don't know, because my computer crashes, and i can't see nothing in this moment. But i think, there aren't detail messages in sys.log. Do you know what's appens?

Hi,

Try reinstalling the traffic director and check.If still problem occurs, try replacing the RAM of your computer.It should solve the problem.

Thanks

kanwal

jegrimm
Level 1
Level 1

Hello Pedro,

I got the same thing when I used the 1.0 version. If you have a maintenance contract you can get 1.1 with Real-Time Monitor (web-based)..So far no errors like that...I just cleared the Dr. Watsons and kept going. Didnt notice any loss when it occurred..

Jim