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External Customer Directory

Hi,

We are using UC500 at one of our stores.

We want to display the customer name on the phone when receiving the cal.

We were told the pbx is limited to some 2XX numbers therefore we need to create our own application with XML data and the link the UC500 to that XML file as a main directory?

First, I wanted to know if the above statements are correct?

Second: what's the format of the XML file and what are the elements required? any sample?

 

Thanks,

Jassim

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