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failed in sending smtp mail using CiscoWorks

Ive been trying to use CiscoWorks alert using smtp mail feature with no success,Im on a LAN with address 192.33.20.0/24, our ISP's smtp mail server is 212.118.0.1,I have the default gateway enabled on my PC and Im also using winsock proxy client,find below the debug output from CiscoWorks:

sending msg via 212.118.0.1 to samir_issam@hotmail.com

220 ****************************************************22*****200********0***0200 *****

HELO armadae500srvr.examlab.edu

250 mail.nets1.com.jo Hello [212.118.1.106], pleased to meet you

MAIL From:<samir_issam@ideal.jo>

recv error 10004

QUIT

recv error 10004

1 REPLY

Re: failed in sending smtp mail using CiscoWorks

Since there has been no response to your post, it appears to be either too complex or too rare an issue for other forum members to assist you. If you don't get a suitable response to your post, you may wish to review our resources at the online Technical Assistance Center (http://www.cisco.com/tac) or speak with a TAC engineer. You can open a TAC case online at http://www.cisco.com/tac/caseopen

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.

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