can you find out if there are any bandwidth shaping devices (e.g. PacketShaper) in the path from your customer to the destination in the US ? Can you find out which FTP application your customer is using ?
This is usually a problem with the hosts not being tuned for high latency connections. Sounds like the receiving host on the slow transfer is not offering a big enough window and/or the sending host does not have enough buffer space. You need to sniff it to see whats really going on.
We are pleased to announce availability of Beta software for 16.6.3. 16.6.3 will be the second rebuild on the 16.6 release train targeted towards Catalyst 9500/9400/9300/3850/3650 switching platforms. We are looking for early feedback from custome...