Foolish Question ?

[meerz]

I am using AS 5300 and my users are getting disconnections.I have another 3620 with NM-1FE2CE1 & NM-30DM and it works fine.Anybody give me suggestions to fix AS 5300.Also i want to reconfigure it again and want to remove its previous configuration but i am afraid about IOS.Plz suggest me a way to remove configuration without damaging IOS.

[makchitale · Accepted solution]

We can approach this is a few ways:

1) Are the configs matching, ensure we do not have an idle timer that disconnects the call....maybe we have the "dialer in-band" command & it defaults to 120 sec.

2) What IOS images & MICA portware do we have on the two boxes.

3) Are both the access servers at the same location? Can you swap the E1s between them?

4) In the modem call record terse or calltracker what is the cause of the disconnect? show modem op x/y will have useful info.

Reconfiguring the as5300 will do no harm...console into the as5300, do a "write erase" / write mem / reload. You should be able to reconfigure the 5300.

Thanks, Mak.

[meerz]

Modem(1/4) Operational-Status:

Parameter #0 Disconnect Reason Info: (0xA220)

Type (=5 ): Rx (line to host) data flushing - not OK

Class (=2 ): EC condition - locally detected

Reason (=32): received DISC frame -- normal LAPM termination

Parameter #1 Connect Protocol: LAP-M

Parameter #2 Compression: V.42bis both

Parameter #3 EC Retransmission Count: 19

Parameter #4 Self Test Error Count: 0

Parameter #5 Call Timer: 80 secs

Parameter #6 Total Retrains: 0

Parameter #7 Sq Value: 3

Parameter #8 Connected Standard: V.34+

Parameter #9 TX,RX Bit Rate: 21600, 21600

Parameter #11 TX,RX Symbol Rate: 3429, 3429

Parameter #13 TX,RX Carrier Frequency: 1959, 1959

Parameter #15 TX,RX Trellis Coding: 32, 16

Parameter #16 TX,RX Preemphasis Index: 3, 2

Parameter #17 TX,RX Constellation Shaping: On, Off

Parameter #18 TX,RX Nonlinear Encoding: On, Off

Parameter #19 TX,RX Precoding: On, Off

Parameter #20 TX,RX Xmit Level Reduction: 0, 0 dBmParameter #21 Signal Noise Ratio: 29 dB

Parameter #22 Receive Level: -23 dBm

Parameter #23 Frequency Offset: 0 Hz

Parameter #24 Phase Jitter Frequency: 0 Hz

Parameter #25 Phase Jitter Level: 0 degrees

Parameter #26 Far End Echo Level: -36 dBm

Parameter #27 Phase Roll: 0 degrees

Parameter #28 Round Trip Delay: 3 msecs

Parameter #30 Characters transmitted, received: 46343, 24644

Parameter #32 General Portware Information: 0

Parameter #33 PPP/SLIP packets transmitted, received: 172, 173

Parameter #35 PPP/SLIP packets received (BAD/ABORTED): 0

Parameter #36 EC packets transmitted, received OK: 423, 218

Parameter #38 EC packets (Received BAD/ABORTED): 114

Parameter #39 Robbed Bit Signalling (RBS) pattern: 0

Parameter #40 Digital Pad: None, Digital Pad Compensation: None

Parameter #41 V110 frames received bad: 0

Parameter #42 V110 frames received good: 0

Parameter #43 V110 frames transmitted: 0

Parameter #44 V110 sync lost: 0

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