01-15-2006 01:22 AM - edited 03-03-2019 01:26 AM
Dear All,
We have a problem with the GBIC WS-G5486 regarding its connectivity with the
fiber cables as explained below:
The problem simply is that the link distance is less than 1 Km, and the
Fiber Optic cable is single-mode, i'm installing the GBIC both ends in
7206-VXR with NPE-G1 router, the status of the interface in one side is
up/up and the other end is down/down...!!! when i disconnect the cable from
the down/down side, the other end becomes down/down, which means that there
is some kind of signaling reaches that end.
Any Idea can help us to resolve this problem??
Thanks in advance...
Best regards,,
Magdy Hossein
01-15-2006 03:15 AM
Dear,
We have similar problem between 2 switches.
A 2950 switch with a WS-G5486 module and on the other side a 2970 switch with a mini gbic module WS-G5486.
At a given moment de fiber link goes down.If I ping from the 2950 switch to the 2970 switch there is no reply,2970 is not accessible. If I to a "show intf gi0/2 "(link to the 2970) the interface is up. After a while the link is back up. If I check the logs on the 2970 the interface to the 2950 was down.but for the 2950 the interface was up.
What can cause this problem ?
the 2950 WS-G5486 module has a serialnr.AGS09110372
The 2970 WS-G5486 module has a serialnr.FNS0921D13N
So AGS and FNS is this a different manufacturer and can that create problems.
Best regards
Michel van Riet
01-15-2006 04:24 AM
Hello,
in addition to Michel´s post, you might want to try and shut/no shut the interfaces. I had a very similar issue a while ago. Eventually I got it working by removing the GBICs, entering the interface configuration, configuring the interface for ´speed nonegotiate´ and plugging the GBIC back in.
Also, there is a hidden IOS command that might solve the problem when 3rd party GBICs are used, not sure if this is supported on the 7206:
7206#conf t
Enter configuration commands, one per line. End with CNTL/Z.
7206(config)#service unsupported-transceiver
Warning: When Cisco determines that a fault or defect can be traced to
the use of third-party transceivers installed by a customer or reseller,
then, at Cisco's discretion, Cisco may withhold support under warranty or
a Cisco support program. In the course of providing support for a Cisco
networking product Cisco may require that the end user install Cisco
transceivers if Cisco determines that removing third-party parts will
assist Cisco in diagnosing the cause of a support issue.
HTH,
GP
01-15-2006 09:24 AM
Hello,
Thanks for the info.
We did a shut and no shut but the problem returns
Perhaps we have to try the "speed nonegotiate"
We are using Cisco Gbic's (cisco reseller).
But I think that we have a mixed of manufacturer on the GBIC's (see serialnr in previous mail)
Michel
01-15-2006 04:12 AM
Hello Magdy,
You seem to have an unidirectional link condition. I know of two reasons for that:
1) one of the fibers of the pair is broken
2) one GBIC transmitter and/or receiver is broken
Regarding option 1):
Can you swap the fibers and see whether the interface down/down swaps sides? Replace the fiber in this case.
Regarding option 2):
In case the test above reveals no change in up/up and down/down, then you might have a GBIC problem. Either the receiver on the down/down side or the transmitter on the up/up side is broken. So replace a GBIC at a time until you get the link working.
Hope this helps! Please rate all posts.
Regards, Martin
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