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growing problems with 2924 XL ports.

Hello,

The last time we expierence more problems of no more working ports.

Looks like a general problem.

Our switches about 3 years old.

Is this a normal situation?

Regards Ben

1 REPLY

Re: growing problems with 2924 XL ports.

In a running network, port failures are exceptional.

A port is only faulty when it fails on POST. Undetected failure of in/out circuits is rare.

Always reboot the switches to be certain in case of hardware failures.

Checking your sw-release notes is advisable.

When you are patching a lot, your problems could be caused by ESD. An unused cable is in fact a capacitor and it can accumulate a considerable voltage; enough to blow the life out of a switchport. Take proper ESD countermeasures if this is the case.

Another possibility is that you have switches from a bad production batch. If this the case, a maintenace contract is the solution of choice.

Regards,

Leo

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