Re: help me please problem connect and disconnect suddently
First off, the recommended code for the 5300 is either 12.1(12) or 12.2(7b); these versions should be fine on the 3640, too. Both versions include 188.8.131.52 modem code.
The callrecord disconnect reason (7F06) indicates the call disconnect was initiated by the network; ie, likely the remote end, during train up. You may want to ensure the configuration of the remote end modem, and ensure that it has recent firmware running.
The second callrecord may indicate network problems as well; note that it is a V.90 connection, yet the finl-rx/tx b-rate=26400/29333 is low for V.90. This may indicate an impaired link; you can check the controller stats to look for any issues, and you may want to try some loopback tests, or calling the 5300 from itself to see if you can get a solid connection. SQ of 4 is OK, SNR of 26 is low. The connection was likely dropped by the cisco due to a failure in PPP negotiation or authentication, which again could be due to line issues. You may want to have the telco check the quality of the line, too.
Hi everyone, I would like to thank you in advance for any help you can provide a newcomer like myself!
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