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Webcast-Catalyst9k
New Member

Help with a 2500 router(password recovery)

Team,

I have a 2500 route which I don't seem to be able to connect to the console

port, and one serial interface has an ip, which I can ping to and I can

telnet to it but I don't seem to be able to have the correct password. What

else I can do here to get into this baby.....There is a way to reset the router to the factory settings....The password recovery is not working because I an not getting any display on the screen from the console port......

Thanks,

JB

4 REPLIES
Cisco Employee

Re: Help with a 2500 router(password recovery)

maybe the config register was changed so the console speed is not 9600.

Try different baud rate from 1200 to 9600 and see if you can get a console prompt.

New Member

Re: Help with a 2500 router(password recovery)

Thanks, for your response, I have try different set without luck, I have the same problem if i connect to it via a terminal server. I just call cisco and opened a case and I am waiting for someone to call me back....I has to be a wait to reset the router(hardware) to the factory configuration.....

Cisco Employee

Re: Help with a 2500 router(password recovery)

I think there is a jumper you can use to reset the config register.

But if you tried all different possible speed, than the console might just be dead.

I don't think there is an official way to reset the config.

But you could try to remove the battery, hoping this would clear the nvram.

If the TAC finds a solution other than RMA, just let us know.

New Member

Re: Help with a 2500 router(password recovery)

FYI,

After talking with a cisco engineer as yourself, we came to the conclution that there is not jumper on any router to do this, except for the 3600 router..

JB

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