High CPU Usage / Dropped Packets - Switch Blade WS-CBS3120X-S
I have a couple of Switches Blade 3120, working as active-standby model (HSRP) on a new site deployment. There are other 20 sites more or less, working on the same model, without issues. But in this one, we are seeing a high cpu usage. The traffic going through the platform is 600Mbps (on peaks), and in this case we have 40% of CPU usage. Traffic should be close to 3 Gbps. When we tried to send the whole traffic through the platform, active switch began to drop packets on the majority of interfaces.
When we analyze the CPU usage, there is a special process called "HL3U bkgrd proce" always have the most CPU use, but we do not know what concerns. We do not know if it is caused because there are PBRs configured. It should not matter. How I mentioned, there are other sites working fine and have had always the same PBR number.
Could you guys help us?. Any idea what is causing the high usage?. Is there a special debug we could to perform to diagnose the issue?. Also, we have seen a high interrupt CPU usage (9% in this case).
Find attached the whole diagnosis outputs.
Thanks for your assistance guys.
bog-sib-INT-rtr-1#show processes cpu sorted 5sec
CPU utilization for five seconds: 30%/9%; one minute: 25%; five minutes: 23%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
System image file is "flash:cbs31x0-universalk9-mz.122-58.SE1.bin"
2). What interface do you want to see?, do you want to see all interfaces? . This switch has 16 interfaces that connect servers, and other going to our client. Below, the state of the two kind of interfaces:
Interface to Client (Bearer)
TenGigabitEthernet1/0/1 is up, line protocol is up (connected)
Hardware is Ten Gigabit Ethernet, address is 001f.275d.d81b (bia 001f.275d.d81b)
MTU 1500 bytes, BW 10000000 Kbit/sec, DLY 10 usec,
reliability 255/255, txload 10/255, rxload 14/255
Encapsulation ARPA, loopback not set
Keepalive not set
Full-duplex, 10Gb/s, link type is auto, media type is 10GBase-LR
input flow-control is off, output flow-control is unsupported
ARP type: ARPA, ARP Timeout 04:00:00
Last input 00:00:00, output 2w3d, output hang never
Last clearing of "show interface" counters 07:07:56
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
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