On UNIX systems, make sure that the syslog facility for the device is set to local7. Messages from devices are continuously added to the file pointed to by the logging facility local7.info in the /etc/syslog.conf (syslog configuration) file.
Checking the Syslog Configuration File (UNIX Only)
Check the path and permissions of the file pointed to by local7.info in the syslog configuration file /etc/syslog.conf on the Essentials server.
Make sure that the facility.level definition is set to local7.info, and that the following line is present (note that there must be a tab between local7.info and the path/filename): local7. info path/filename
Make sure that the syslog process (syslogd) can both read and write to the file.
If you modify the /etc/syslog.conf file, you must restart the syslog process (syslogd). Enter the following command to stop and restart syslogd:
/etc/init.d/syslog start and /etc/init.d/syslog stop
If the start and stop command does not work, enter:
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