how to verify the name resolution for devices on RME server?

[closey]

When I added images in RME,errors ocurred,the message is"

Device Error: Device initialization failed.

Problem Cause: Device cannot be reached via SNMP.

Recommended Action: Verify connectivity to the device using ping. Verify the name resolution for the device on the Resource Manager Essentials server. Verify that read-write community strings match in the device and in the Resource Manager Essentials database, then retry the operation."

I want to know how to verify the name resolution for devices on RME server,Thanks!

[rmushtaq]

You can use the nslookup on your RME server to verify that the device name resiolution is working in both forward and reverse.

[closey]

But can I do it on the web interface or command line?I can't find the command in either.please describe the mathod in details,Thanks!

[rmushtaq]

You need to use nslookup from the command line (CLI)

[grayd]

You can use the CW Web interface to do it. Go to Server Configuration -> Diagnostics -> Connectivity Tools -> NSLookup. Enter in the hostname you are trying to enter and see if there is a DNS entry for it.

However, the results are the same as the CLI and the CLI is probably faster to use.

-Dave