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Import Device List in CiscoView from RME not working

Hi,

I installed Ciscoview 5.4 and RME 3.4 in the same Windows 2000 Server.

However, when i activate the Import Device list for CiscoView from RME in the CiscoWorks 2000 server, it always give me this error

"Device Import Software is not present on this server"

Possible cause

"Possible due to mistyping of host/port or Device List Software is missing"

I have checked ciscoview and RME installed packages. It shows that they both have the same list of supported devices.

Has anyone encountered this problem before ? whats is this device list software.

2 REPLIES
Blue

Re: Import Device List in CiscoView from RME not working

This is due to CSCdy27717. See details via CCO Bug Toolkit. Patch is available from: http://www.cisco.com/cgi-bin/tablebuild.pl/cw2000-cd-one

Go through the README file first before applying the patch to get the install steps.

New Member

Re: Import Device List in CiscoView from RME not working

Hi,

it works after i installed the patches. Thanks you very much for yr help

Cheers

David

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