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Webcast-Catalyst9k
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initial password for netscout

I just installed netscout, and I can't log in. what is the the admin password? I've tried everything. I even tried to reset it using a .bat file from Cisco to change it to abc123, but that didn't work. Any help is appreciated.

Jpoulos

2 REPLIES
New Member

Re: initial password for netscout

Don't know if this is it, but when we did a demo of it the password was ngenius have you tried that?

rborel

New Member

Re: initial password for netscout

Assuming that you are talking about NetScout nGenius RTM the password is specified by yourself during install (and the administrator name for that matter). In order to remember it I always use the same login/password as CW2000 uses (admin/admin) initially.

If you have forgotten your login/password you need to uninstall (and if it's on NT clean up in the registry) and reinstall. TAC and NetScout support wasn't able to reset the user name and/or password in a case I worked on where the person installing RTM had left the company (and of course didn't make any documentation and couldn't remember afterwards).

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