Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Webcast-Catalyst9k
New Member

Intel Modem users frequent disconnections (0xDF06)

Hi guys.

Does any one else is experiencing this issue?

All our customers with modems: Intel v.92 model 536 EP or 537, complain about often and unexpected disconections. The disconnections occur after different times, can be after 10 or 15 minutes or after 3 o 4 hours. This is happening on AS5300´s (mica) with 12.1(19)/2.7.3.0 and 12.2(2)XB12/2.9.4.0.

The micar reports disconnect reason: (DF06).

This is what I get from the record terse:

****************************************************

Feb 17 19:10:44 [200.52.8.1.219.16] 135029: Feb 17 19:10:46.558 CST: %CALLRECORD

-3-MODEM_CALL_REC_ERROR: DS0 slot/contr/chan=0/6/22, slot/port=1/110, call_id=39

6C, userid=mary66, ip=200.52.8.51, calling=8181340310, called=7, std=V.34+, prot

=LAP-M, comp=V.42bis both, init-rx/tx b-rate=28800/45333, finl-rx/tx b-rate=1680

0/16800, rbs=0, d-pad=None, retr=29, sq=3, snr=25, rx/tx chars=104183/424682, p/

w info=20, rx/tx ec=1137/3090, bad=342, time=1056, finl-state=Steady Retrain, di

sc(radius)=Lost Carrier/Lost Carrier, disc(modem)=DF06 Tx (host to line) data fl

ushing - OK/Requested by host/network indica

****************************************************

Any help will be appreciated.

Thanks in advance

Hugo.

2 REPLIES
Cisco Employee

Re: Intel Modem users frequent disconnections (0xDF06)

I can see low SNR value=25. It should be around 32+. anyway here is the link which talks about explanation about MICA Modem States and Disconnect Reasons

http://www.cisco.com/en/US/partner/tech/tk801/tk36/technologies_tech_note09186a0080094ebd.shtml

New Member

Re: Intel Modem users frequent disconnections (0xDF06)

Did you find any solution ?

211
Views
0
Helpful
2
Replies
CreatePlease to create content