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Webcast-Catalyst9k
New Member

Java Problems

I can´t access Ciscoworks Server, i load it on port 1741 but i cant write the username and password. I´m running CDOne 4th Edition on Windows 2000 Server an IE 6. It´s a fresh installation

I checked Java Console and get this error:

java.lang.NullPointerException

I uninstalled java plugin and reinstalled version 1.3.1

Any ideas?

3 REPLIES
Blue

Re: Java Problems

4th Edition supports IE 5.5 browser. From the DOS CLI, do a 'net stop crmdmgtd', wait for a few seconds then do 'net start crmdmgtd'. Clear your browser's cache and then connect to the CW2K server again. Make sure that you only have Java Plug-in 1.3.1 installed and remove any other plug-in versions, if present.

New Member

Re: Java Problems

So basically i have to uninstall IE 6 and install IE 5.5 with service pack 1?

Thanks a lot

Blue

Re: Java Problems

IE 6.0 will work, it's just that IE 5.5 is supported (5th Edition supports IE 6.0). You don't need to remove IE 6.0 right now. If you have IE 5.5 installed on any other PC, try connecting from that.

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