Java Runtime Error After Upgrading to CD One 5th Ed

[dwalsh]

Hello,

I recently did an upgrade of LMS 2.0 to 2.1. To do this, I had to go through the necessary steps of upgrading CD One, RME, etc, etc. After doing the upgrade to CD One 5th Edition, I get an error when trying to load the console on box that CW2K is installed on. It's running on Win2K BTW. Anyway, when I start the browser and hit the page (http://10.1.1.1:1741), it says:

A Runtime Error Has Occurred. Do you wish to debug

Line 13: Result.2 Is not An Object

I know this is more of a Java error than anything, but I don't know how to fix it. I've tried uninstalling the Java 1.3.1, rebooting, and reinstalling. Same message. I also know it's something related to the specific machine because I'm fine if I run it from my PC. Everything works great. I just can't get it to run from the box its installed on (which I need to from time to time).

Any help would be appreciated.

Thanks.

Dave

[rmushtaq]

Do you get this error with IE only?. If so, try using Netscape instead to see if it's a browser problem or else.

[dwalsh]

I don't have NetScape on the server and can't put it on since it is fairly restricted what can go on the box. I'm reasonably certain though that it is an IE/Java problem. I just don't know what. I know this because it's fine from a remote PC.

I know this doesn't probably help much, but I'm enclosing the debug from the Java console. I don't know much about these things, but it would appear that it can't find the file "SSLInitializer.jar" from the below. I did check and it is there though.

Java's nice when it works, but it's difficult when something goes wrong.

Thanks,

Dave

JAVA CONSOLE DEBUG

=============================

ava.io.FileNotFoundException: http:/CSCOnm/classpath/SSLInitializer.jar

at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)

at sun.plugin.protocol.jdk12.http.HttpURLConnection.getInputStream(Unknown Source)

at sun.net.www.protocol.http.HttpURLConnection.getHeaderField(Unknown Source)

at sun.plugin.protocol.jdk12.http.HttpURLConnection.checkCookieHeader(Unknown Source)

at sun.plugin.protocol.jdk12.http.HttpURLConnection.getInputStream(Unknown Source)

at sun.plugin.cachescheme.PluginURLConnection.downLoadFile(Unknown Source)

at sun.plugin.cachescheme.PluginJarCacheHandler.downloadJarFileToCache(Unknown Source)

at sun.plugin.cachescheme.PluginJarCacheHandler.cacheHandler(Unknown Source)

at sun.plugin.cachescheme.PluginJarCacheHandler.getJarFilesPath(Unknown Source)

at sun.plugin.AppletViewer.loadJarFiles(Unknown Source)

at sun.applet.AppletPanel.runLoader(Unknown Source)

at sun.applet.AppletPanel.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

[t.s.tang]

Try this workaround to see if you get the login screen:

http://:1741/login.html

If you do, then there's a problem with your Java installation. You will need administrator rights. Uninstall Java and try to access CiscoWorks again. It should do an install of JRE 1.3.1.

[dwalsh]

Thanks. However, I realized afterwards that it was still IE5 on the machine. After upgrading to IE6 (a requirement for CD One 5th Ed), it worked fine.

Thanks.

Dave