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Community Member

lost PAK

Hi.

Lost a box of cisco asa 5515-x.She was wearing a sticker PAK.

How me reestablish ?

Thx.

9 REPLIES
VIP Red

Call your vendor and tell

Call your vendor and tell them to reissue a PAK though the purchase order that gave you the initial PAK, 

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Community Member

Unfortunately who bought the

Unfortunately who bought the company was closed.

VIP Red

if you cant go back to cisco

if you cant go back to cisco with a purchase order, then you will need to buy  new one.

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VIP Blue

A assume the Product

A assume the Product Activation Key has been used to obtain related license file already. E.g. you entered it on http://www.cisco.com/go/license

Enter the site again, log in using the same CCO ID. The PAK should be listed here.

But it has no value for you - used PAK can't be reused for another box.

Community Member

Thanks for the help, there is

Thanks for the help, there is nothing. CCO ID I do not know under which activation was carried out.
But I would like to clarify because the 5515-s security plus this is the base license.

If you apply to licensing@cisco.com , they will send a new PAK?

VIP Blue

Call Cisco support. Your only

Call Cisco support. Your only chance. But if you have no proof of purchase of such PAK, then your chances are rather low.

Community Member

I have a purchase document

I have a purchase document with the S/N

VIP Blue

PAK have no S/N as far as I

PAK have no S/N as far as I know. Have you purchase document mentioning the PAK in question or the licence/product/feature set the PAK has been coupon for ?

Well, you need not to respond here. Just call Cisco support and ask them.

Community Member

Ок,thx all

Ок,thx all

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