Memory allocation failures on 801

mbellears · ‎01-10-2002

We have a client with a 128k ISDN Internet connection to us - Ever since the router was installed, it periodically reboots...I see the following in the logs:

*Mar 1 09:07:51.552 aest: %SYS-2-MALLOCFAIL: Memory allocation of 1696 bytes failed from 0x1CB684, pool iomem, alignment 4

-Process= "IP Input", ipl= 6, pid= 23

-Traceback= 1A964C 1AA8CC 1CB688 1CB9B0 1CBEDC 448A9C 44A110 41CDB0 29998C 29FD40 1CE888 3365E0 326E0C 327D94 326570 326738

*Mar 1 09:13:49.984 aest: %SYS-2-MALLOCFAIL: Memory allocation of 1696 bytes failed from 0x1CB684, pool iomem, alignment 4

-Process= "IP Input", ipl= 6, pid= 23

-Traceback= 1A964C 1AA8CC 1CB688 1CB9B0 1CBEDC 448A9C 44A110 41CDB0 29998C 29FD40 1CE888 3365E0 326E0C 327D94 326570 326738

*Mar 1 09:26:35.848 aest: %SYS-2-MALLOCFAIL: Memory allocation of 1696 bytes failed from 0x1CB684, pool iomem, alignment 4

-Process= "IP Input", ipl= 6, pid= 23

-Traceback= 1A964C 1AA8CC 1CB688 1CB9B0 1CBEDC 448A9C 44A110 41CDB0 29998C 29FD40 1CE888 3365E0 326E0C 327D94 326570 326738

I updated the IOS to Version 12.2(5a), but this has not rectified the problem - Could it be bad RAM ?

(We have multiple clients with similiar configurations that experience no problems)

Any suggestions are greatly appreciated.

Regards,

Michael

jduffek · ‎01-13-2002

For us to be able to decode the tracebacks we need at minimum a "sh ver | i IOS". If we get that we might be able to tell what is going on. You should also send a "sh stack" after the router reloads on it's own. You know what...post the full "sh ver" so I can also see what image you are running and with what resources. We might need to troubleshoot it like a memory leak or it might just be that you are maxing out what you have. I'm not even sure at this point if the 801 supports fast switching or not, I seem to recall someone telling me it didn't so turning that on might not even be an option.

You might want to open a tac case...provide a sh tech from when the problem is happening...that would be a good start.

Josh

mbellears · ‎01-17-2002

Thanks for the reply.

#sh ver

Cisco Internetwork Operating System Software

IOS (tm) C800 Software (C800-Y6-MW), Version 12.2(5a), RELEASE SOFTWARE (fc1)

Compiled Thu 04-Oct-01 23:35 by pwade

Image text-base: 0x000F1000, data-base: 0x006BA000

ROM: TinyROM version 1.4(1)

cardsgifts uptime is 4 days, 5 hours, 34 minutes

System returned to ROM by power-on

System image file is "flash:c800-y6-mw.122-5a.bin"

Cisco C801 (MPC850) processor (revision 1) with 43724K bytes of virtual memory.

Processor board ID JAD042202OX (2556432)

CPU part number 0x2101

Bridging software.

Basic Rate ISDN software, Version 1.1.

1 Ethernet/IEEE 802.3 interface(s)

1 ISDN Basic Rate interface(s)

4M bytes of physical memory (DRAM)

8K bytes of non-volatile configuration memory

8M bytes of flash on board (4M from flash card)

Configuration register is 0x2102

We have multiple clients using identical Routers/Same IOS Ver/Similiar Traffic Utilisation and experience no problems.

Regards,

Michael