Is it possible to modify the default user roles and permissions in ciscoworks? For example, I want to remove the Help Desk role's ability to open a TAC case, or to allow the Help Desk permission to view the Monitoring Console, etc.
Using Ciscoworks 2000 with CDone 5th ed. v2.1
Solved! Go to Solution.
Yes, it is possible. You should log in as admin and go to:
CiscoWorks server-->Setup-->Security-->Modify/Delete Users
Here you can change all the roles you want... You can see in Permission Report which options gives each rol...
Thanks for pointing out the version difference. Turns out I only have CMF2.1. So my follow questions is, do you know if it's possible to download a patch for CMF (I've been digging around the site but no luck so far) or is that more of a contract-dependent issue?
Having upgraded to 2.2 I would like to fine-tune the roles but what do you mean by "ACS integration mode?" Is it another module in CiscoWorks, or tool found elsewhere?
Do you have any links or helpful information about using ACS to edit the permissions of roles in CW2K? We would like to remove all permissions from the Help Desk role, and modify the permissions available to the other roles. It is my understanding that this requires integration with ACS, but I cannot find information on how to make it work.