Re: Module in 6009 - All ports go orange

bootlegcraig · ‎07-23-2002

I have a 6009 Cat switch that, twice in 3 months, one of the 5 WS-X6348-RJ-45

modules has failed. By saying fail I mean all port status lights goes Orange. In both cases someone had "reseated" the card prior to me having a chance of checking the status in the IOS. Anyone have an idea what would cause this ? Is it possible for an entire module to put itself in Errdisable mode ? I realized the card could be failing but I wanted to rule out others causes before swapping HW.

Prashanth Krishnappa · ‎07-23-2002

What software version are you running? Make sure you are running latest 5.5(x) or 6.3(x) to avoid some bugs such as

http://www.cisco.com/cgi-bin/bugtool/onebug.pl?bugid=CSCds75479

bootlegcraig · ‎07-24-2002

Here are the versions. Module 5 is the flake.

WS-C6009 Software, Version NmpSW: 5.5(5)

NMP S/W compiled on Dec 14 2000, 17:05:38

System Bootstrap Version: 5.3(1)

Hardware Version: 2.0 Model: WS-C6009 Serial #: SCA044201KF

Mod Port Model Serial # Versions

--- ---- ------------------- ----------- ------------------------------------

1 2 WS-X6K-SUP1A-2GE SAD04280XB3 Hw : 3.2

Fw : 5.3(1)

Fw1: 5.4(2)

Sw : 5.5(5)

Sw1: 5.5(5)

WS-F6020A SAD041502LU Hw : 2.0

2 48 WS-X6348-RJ-45 SAD04300VBK Hw : 1.1

Fw : 5.3(1)

Sw : 5.5(5)

3 48 WS-X6348-RJ-45 SAD04300N1C Hw : 1.1

Fw : 5.3(1)

Sw : 5.5(5)

4 48 WS-X6348-RJ-45 SAD04300NL7 Hw : 1.1

Fw : 5.3(1)

Sw : 5.5(5)

5 48 WS-X6348-RJ-45 SAD042818AU Hw : 1.1

Fw : 5.3(1)

Sw : 5.5(5)

Prashanth Krishnappa · ‎07-24-2002

Your switch is vulnerable to the bugs I mentioned in my previous post and also CSCdu03935. I suggest that you consider 5.5(15) which is our latest general deployment.