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New Member

NAM2 software upgrade problem

I have a 6500 NAM2 blade that I want to upgrade to 3.1.1 code.

I seem to be hitting a bug insofar as when I try to reboot it into maintenance mode it just sits there then powers down. This suggests the maintenance image - 1.1.1 is not compatible with IOS 12.1.13E6 . However there are no other maintenance images available for the NAM 2.

Any ideas ?


Cisco Employee

Re: NAM2 software upgrade problem

I suggest that you post your question in the Network Management section of Netpro


Re: NAM2 software upgrade problem

According to 'Table 3 NAM Software Compatibility':, NAM-1/2 Maintenance Image 1.1(1)m is compatible with

12.1(13)E or later releases with a Supervisor Engine 2 with an MSFC2. From your description, it appears that when you boot into the Maintenance Partition (MP), the whole NAM module powers down?. Is so, this could be a problem with the MP image. What you can try is to boot into the NAM's Application Partition and simply re-image the NAM MP again by downloading the image from:

The above procedure can be seen at:

New Member

Re: NAM2 software upgrade problem

Tried reimaging the maintenance image, no change. It still sits there in an 'unknown' state for a while, then powers down.

show version

NAM application image version: 2.2(1a)

Maintenance image version: 1.1(1)

NAM Daughter Card Micro code version: (NAM)

BIOS Version: 4.0-Rel 6.0.4


New Member

Re: NAM2 software upgrade problem


Next time you try to boot into maintenance mode, could you type "show test " for the NAM and paste the portion under "BIOS CMOS Boot Status" after a failed boot?

Also, paste a "show mod " if you can.


New Member

Re: NAM2 software upgrade problem

Do you know of an IOS equivilent to show test ?


sh mod 11

Mod Ports Card Type Model Serial No.

--- ----- -------------------------------------- ------------------ -----------

11 8 Network Analysis Module WS-SVC-NAM-2 SAD070602ZL

Mod MAC addresses Hw Fw Sw Status

--- ---------------------------------- ------ ------------ ------------ -------

11 0003.feab.0670 to 0003.feab.0677 1.0 7.2(1) 2.2(1a) Ok


Re: NAM2 software upgrade problem

Then contact TAC to get a RMA.

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