Need help with 4006 Switch and 10/100/1000 cards

[itchyfish]

I'm fairly new at using this switch and cannot figure out how to get 3 - 10/100/1000 cards to work.

I installed the new cards in the switch, turned it on and now each of the cards have an amber light that flashes.

How do I fix this? Any help will be appreciated!

Thank you!

Mike

[Georg Pauwen]

Hello,

not sure which card you have (the 24 or the 48 port card) but make sure you have the right software release loaded. For the 24-port card that would be:

WS-X4424-GB-RJ45= 6.3(1), 7.1(1), 7.2(1)

and for the 48-port card:

WS-X4448-GB-RJ45= 7.1(1), 7.2(1)

I guess you have already tried to reseat the cards and reboot the switch ?

Regards,

Georg

[itchyfish]

George,

I cannot for the life of me find the software release on cisco's website - can you point me in the right direction?

Mike

[scottholwerda]

Mike,

Try this link:

http://www.cisco.com/public/sw-center/

Scott

[itchyfish]

Scott,

I've looked in here under Cisco IOS, LAN Switching, Network Mgmt Software and any other relevant places here and come up snake eyes ...

Mike

[scottholwerda]

Mike,

Make sure you log in with a CCO account. You may need to hit the log in link at the top of the page. This will display all the product updates.

Scott

[itchyfish]

When I login I receive msg that states that I've logged in with my account and I'm only given guest level access. I'm guessing that's my problem.

I have no idea how to gain the additional requirements to get the additional access.

Looks like I'm stuck then .. thanks for the help.

Mike

[scottholwerda]

Mike,

When you created your account did you link it to a current support contract? If not go to the profile section and add it there.

Scott