This is one that requires basic troubleshooting:
1: Verify HyperTerm operation
2: Check your cabling
3: Verify console port speed settings
4: Reload the switch if needed
When you still not get any output on a reload of the switch it is also possible that the console port is broken. No way to tell this for sure without going through all previous steps.
the stages which you described in your message were checked but without any result.
Is it possible to repair a broken port???
Make sure you have the corrct console cable (rolled). 12345678 <=> 87654321
Possibly someone disabled the con port to allow no access. Can you get in via Telnet (or is this a new switch)??
Possibly the baud rate is set for 19.2k 8N1. Try different settings....
I am having the same problem with a WS-X5530-E3. I have a 5505 with this module in the chassis and cannot access the switch from the console port. I have tried using the 9600,8,None,1,Xon/Xoff. and 9600,8,None,1,Hardware, and also with 9600,8,None,1,None. All with no response. I do have a aux port on the blade but do not know the settings to use to access the switch using that port. If anyone can help.. All help will be wonderful.. THank you...
Have you tried baud rates other than 9600 ? It's possible that someone changed them to a non-default baud rate on the 5505. I would try the whole range from 19200 to 115200.
Another thing to try is place a breakout box on the port and see if you are getting DCE signals from it. You should see DSR from it..
Also you can power reset the device and perform the password recovery features to it. This will allow you to bypass any configs that were placed on it. You will need to break into it and have up to 60secs to do so oce you power reset.