See, I got this IGX switch back from a customer, and when i try to connect using Hyperterminal, it prompts with a username and password, which probably the customer had put in there. Is there a way by which i can bypass the username and password (ignore the conifguration file at bootup, just like the cisco routers do)
Or do you mean to say, I cannot access the IGx (bypass username/pwd) without contact Cisco TAC?
As Angel mentioned there are various user levels available on the IGX. You would need to know one of them to access the IGX. If you do not have a username/password to log in with (ie SuperUser/pswd) then you will need to open a TAC case for assistance. You will also need to be able to provide remote access to the switch for the TAC to log on.
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