Please HELP: not able to access MSFC

[fcatalao]

Someone please help.

I cannot access my MSFC from sup1a. I´ve tried everything that all documents mention including:

1. using command "switch console"

2. removing the MSFC bootflash and reseating it.

3. replacing the MSFC bootflash with another (from another sup1a).

4. and I also followed the Release Notes for Bug ID CSCds38294.

But no result.

PLEASE HELP

[Prashanth Krishnappa]

If you still cannot access it, suggest that you open a TAC case and get the Sup/MSFC RMAed

[ptnambi]

What OS in the switch is HYBRID (IOS) or NATIVE (CAT OS).

What is the output of "show module".

[fcatalao]

Console> (enable) sh module

Mod Slot Ports Module-Type Model Sub Status

--- ---- ----- ------------------------- ------------------- --- --------

1 1 2 1000BaseX Supervisor WS-X6K-SUP1A-2GE yes ok

3 3 48 10/100BaseTX Ethernet WS-X6348-RJ-45 no ok

Mod Module-Name Serial-Num

--- ------------------- -----------

1 SAD04280CXK

3 SAD0425011T

Mod MAC-Address(es) Hw Fw Sw

--- -------------------------------------- ------ ---------- -----------------

1 00-30-b6-3d-48-86 to 00-30-b6-3d-48-87 3.2 5.3(1) 5.5(3)

00-30-b6-3d-48-84 to 00-30-b6-3d-48-85

00-d0-02-21-c0-00 to 00-d0-02-21-c3-ff

3 00-01-97-4f-74-00 to 00-01-97-4f-74-2f 1.1 5.3(1) 5.5(3)

Mod Sub-Type Sub-Model Sub-Serial Sub-Hw

--- ----------------------- ------------------- ----------- ------

1 L3 Switching Engine WS-F6K-PFC SAD042605AX 1.1