I am facing problem in ANIServer working. When I try to open the campus manager applications like User tracking or path analysis, the process getting delayed and a error message is reported saying that the ANIServer is not running. When I check out the process status, ANIServer is running with busy flag set. What can I do sort out this problem.
Check out the AniServer log, and look for errors, having to do with the systems that you are not getting User Tracking, etc. for. There is an IOS bug, where the NMS platform tries to use SNMP to pull information about the target device, using the bridge MIB, but it polls for an object that is not there. You will see an error in the log for the interface associated with the IP used as the device name, or if you used a device name, that or the IP that an nslookup provides will be there. The error will say that it tried to get subinterface information but it failed. This means that the IOS on the target system needs to be upgraded. Check out this online resource:
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