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Problem in dial-in configuration.

We have pruchased a Cisco 2620 with NM16AM module the IOS version is 12.2.5d . The problem is that when I call on any port of the above module none of the modems answer to the incoming call. But only one modem (Port 1) out of all is responding and goes in handshake mode but times out and gets disconnected.

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Re: Problem in dial-in configuration.

The NM-16AM will have individual POTS lines connected to them,

For the ones that do not answer...disconnect from the modem & plug into a phone & ensure we can receive/make calls...also the lines atleast need to have the following: modem inout / transport in all configured (will need more command when using for ppp call).

For the one modem that answers...need to collect the following debug outputs:

deb modem / deb ppp nego in order to see where it fails.

Also the sh run / sh ver / sh modem ver will be useful.

Thanks,Makarand.

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