Problem scheduling software updates via RME->Software Mgmt -> Distribution

[mksmith]

Hello All:

I am attempting to upgrade the software on my GSR's. I get to the point where the software revision is displayed for the routers but, when I hit "next" I get an HTTP 500 error. Here is the actual log output:

[Mon Dec 16 16:24:39 2002] [error] [client 64.146.175.66] Premature end of script headers: /opt/CSCOpx/cgi-bin/swim/swd/plannerReport.pl

Illegal octal digit at /tmp/swd/planner_1040084611/iosprobe.str line 87, at end of line

[Mon Dec 16 16:24:55 2002] [error] [client 64.146.175.66] Premature end of script headers: /opt/CSCOpx/cgi-bin/swim/swd/plannerReport.pl

Any help is greatly appreciated.

Mike

[rmushtaq]

What is the RME version and the GSR model?

[mksmith]

GSR 12012 running 12.0.19.ST1 (going to 12.0.23S1)

RME 3.4

There appears to be some core dumps associated as well. This is Solaris 2.8, by the way, with all required/recommended patches applied.

The other interesting note is this appears to happen whether going out to CCO or pulling from the local archive.

Here are more complete logs:

[Mon Dec 16 16:22:09 2002] [error] [client 64.146.175.66] client denied by server configuration: /opt/CSCOpx/htdocs/JSP/cmf/wiz/ErrorPage.jsp

[Mon Dec 16 16:22:34 2002] [notice] child pid 7280 exit signal Segmentation Fault (11), possible coredump in /opt/CSCOpx/objects/web

Illegal octal digit at /tmp/swd/planner_1040084611/iosprobe.str line 87, at end of line

[Mon Dec 16 16:24:39 2002] [error] [client 64.146.175.66] Premature end of script headers: /opt/CSCOpx/cgi-bin/swim/swd/plannerReport.pl

Illegal octal digit at /tmp/swd/planner_1040084611/iosprobe.str line 87, at end of line

[Mon Dec 16 16:24:55 2002] [error] [client 64.146.175.66] Premature end of script headers: /opt/CSCOpx/cgi-bin/swim/swd/plannerReport.pl

[Mon Dec 16 16:35:05 2002] [error] [client 64.146.175.66] File does not exist: /opt/CSCOpx/www/classpath/com/cisco/nm/cmf/desktop/csNavigator$COMClassObject.class

Mike

[rmushtaq]

core dumps are not good. You should contact TAC for further troubleshooting on this.