Problem with Cisco Voice Manager 2.1

[dian.it]

Hi,

I have a problem runing Telemate.NET software thats include Cisco Voice Manager version 2.1. When a try to create a report of calls of my IP Voice gateway (Cisco 7200) Telemate software agent prompt me that dont have data to process. But i see my Cisco Voice Manager Console has active calls.

I have to activate any parameter in routers to update database an can generate reports.

Thanks

[bwalchez]

This link might help you out.

http://www.cisco.com/en/US/products/sw/cscowork/ps2432/products_user_guide_chapter09186a008007fbe7.html