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agr
New Member

Problem with IPM

Hi,

I have a problem with the IPM Server when I try to configure a collector I get error message NOT A KNOWN ENTITY.

Has anyone seen this message before and knows a solution ??

Thanks in advance

Andreas Gruber

7 REPLIES
Blue

Re: Problem with IPM

What is the IOS version running on the source router for the collector?

agr
New Member

Re: Problem with IPM

I found the problem, it was the IOS. It was Version 12.2(4) S it does not support the mibs used with the IPM. With an Enterprise Image everything works fine.

But thank you for trying to help

Greets

Andreas Gruber

New Member

Re: Problem with IPM

I´ve tested the IOS version 12.2(15)T - rsp-pv-mz.122-15.T.bin = SERVICE PROVIDER - and the problem exists too...

New Member

Re: Problem with IPM

CSCdy68033 Bug - Headline IPM does snmpget on ciscoMemoryPoolFree.0 instead of instance 1

Release Notes

IPM 2.3 and 2.4 do snmpget on ciscoMemoryPoolFree.0, but should snmpget

ciscoMemoryPoolFree.1. This will result in IPM errors like:

AddCollErr

REASON: Not a known Entity

when adding collectors, and "The Router resources are low" in the ConfigServer

trace, if snmpget ciscoMemoryPoolFree.0 on the source router fails with noSuchName.

This problem would be seen in IOS versions 12.2(11.04)DA 12.2(11.02)PI05 12.2

(11.03)T 12.2(11.02)S 012.002(011.002) 12.0(21.03)S03 or higher.

Workaround: A patch to fix this problem is available.

New Member

Re: Problem with IPM

Kindly Let me know where we can find the patch.

sarath

New Member

Re: Problem with IPM

Hi Andreas,

I also faced the same error message "unknown entity" while adding in collector today. I searched for solution in discussion forum and found your message. Am currently having 12.2(16a) version on my router. It is IP version not Entriprise. But it supports RTR.

Is it a mandatory thing that the IOS should be Entriprise edition?

Plz clarify...

rgds,

Sarath

agr
New Member

Re: Problem with IPM

Hello,

seems to be a bug in the ios just look at the topics prior to your message. But I haven´t checked it any more, no time !!

I´m sorry I can´t give you more informations.

Andreas

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